Swydd Wag - Cyngorydd Hawliau Lles / Job Vacancy

Swydd Wag - Cyngorydd Hawliau Lles / Job Vacancy - Welfare Rights Adviser

Published: Thu, 10/05/23

The Benefit Advice Shop
Job description

Welfare Rights Adviser

Location
Main office – 19 Bedford Street, Rhyl, Denbighshire. LL18 1SY

Hours
16 hours per week

Salary
£9984.00 for a 12-month fixed term contract
If funding permits this contract could be extended.

Driving is essential.

Welsh is desirable.

Accountability
Accountable to the Manager / Supervisor on a daily basis and to the Board of Trustees of the Benefit Advice Shop.

Purpose of the post
To provide advice, guidance and assistance on all aspects of the Welfare Benefit system to the general public to maximise benefit entitlements of claimants.

Main areas of responsibility

To assess client’s entitlement to Welfare Benefits by investigating their circumstances in relation to Welfare Benefit Legislation in order to maximise their benefit entitlement.
To assist in keeping an up-to-date library of reference material and information relating to Welfare Benefits and interpretations of legislation to provide maximum access to benefit information for staff, volunteers and clients.
Alongside other staff and volunteers to participate when necessary in local activities to ensure the services offered by the Benefit Advice Shop are effectively promoted.
To participate in all staff meetings.
To work in the main office dealing with clients either by telephone or in person by undertaking Welfare Benefit entitlements, completing Welfare Benefit claims and claim forms, challenging negative Welfare Benefit decisions.
When necessary to attend outreaches to assist clients.
When necessary to attend home visits to clients unable to attend the office.
When required to assist the Appeals Officer with Social Security Appeal Tribunals. Full training will be given.
To attend training courses both internally and externally.
To assure strict confidentiality of all documents relating to the Benefit Advice Shop and to comply with Benefit Advice Shop policies and procedures.
Any other duties within reason which fall within the scope of the post and are agreed by the post holder, the Manager and the Board of Trustees.

Working conditions

Confidentiality is a strict legal requirement of this post.

Due to nature of the role a DBS check is essential.

Community & Voluntary Support Conwy/Cefnogaeth Gymunedol a Gwirfoddol Conwy
7 Rhiw Road/Ffordd Rhiw
Colwyn Bay/Bae Colwyn
LL29 7TG
Tel: 01492 534091
Web: www.cvsc.org.uk
Registered Charity/Elusen Gofrestredig 1151397
Company Limited by Guarantee/Cwmni Cyfyngedig drwy Warant 3867751

7 Rhiw Rd
Colwyn Bay
- Wales LL29 7TG
GB

Unsubscribe | Change Subscriber Options